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Get Connected

Need to speak to somebody? We have over 700+ customer service partners at The Hartford ready to help. Customer Service Requests can be handled with just one phone call to 866-679-2909 anytime Monday–Friday 8am -7pm EST. Online self-service portal is 24/7 access.

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frequently asked questions

What is SimpleCoverage?

We are a digital insurance agency that uses the power of technology and insurance carrier partnerships to simplify and elevate the customer experience. Our mission is to bring a better way of quoting, comparing, purchasing, and servicing small business insurance to the busy entrepreneur.

I got a quote thru SimpleCoverage, why did I get directed to The Hartford?

SimpleCoverage and The Hartford have partnered up to bring a simplified technology driven solution to small business customers across the country. Our partnership allows for a quote, purchase and service option not found in the traditional marketplace.  

Why did you Partner with The Hartford?

Our coverage and service partner, The Hartford is a Fortune 500 company, over 200 years old and has an A+ (Superior) rating by Am Best with a XV ($2 Billion or greater) Financial Size Category. The Hartford insures over 1 million small business owners nationwide, has a 4.8/5 star claims experience and is ranked one of the world’s most ethical companies by Ethisphere.  

Do you offer more than one insurance company for quotes?

Not at this time, however we have big plans for the future. At SimpleCoverage, our focus is on small to medium size businesses where we know we can offer the best in class coverage, support and affordability. What this means to you is world class insurance.

What if I have to complete my quote at a later time?

Your quote information is saved once you provide an email address.   When you close out of your quote, you’ll receive an email that includes a link to your quote.  Simply click on it to access the quote you started.

What information do I need to provide to get a quote?

The Hartford is committed to making your online quote experience an easy one.  Questions include the size of your business (e.g. number of employees and annual revenue), where it’s located, the kind of work you do (e.g. services provided or goods sold) and annual payroll.

How long is this quote valid?

The quote you received is valid for 90 days.  After 90 days, you’ll be asked to verify the information you previously provided.  Additional questions may also appear. Quotes are accessible for up to 400 days.

How can I retrieve my quote?

Once you provide us with your email address, The Hartford will send you an email that includes a link to your quote.  Simply click on it to retrieve your quote.

Can I purchase a policy online?

No. At this time, you can only get a quote online. Shortly after receiving a copy of your quote via email, one of our partners at The Hartford will contact you to review your information and help ensure you have the right coverage for your business. You can purchase a policy at that time.

Who do I contact to help me with my policy?

Login to your Online Business Service Center or Call 1-866-679-2909 for assistance 8am-7pm EST.

  • Get Insurance Certificate
  • Auto ID Cards
  • Make a change to my policy
  • Make a Payment
  • Print Policy Documents
  • Review an Audit
How do I Report a Claim?

Call 866-679-2909 for claims customer service.

Where are you licensed?

We are licensed to do business in all states except Alaska and Hawaii.

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